Privacy Policy

Introduction

Hotel Savoy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, or stay at our hotel. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, passport details, etc.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Reservation Details: Dates of stay, room preferences, special requests, etc.
• Technical Information: IP address, browser type, device information, and cookies.
• CCTV Footage: For security purposes, we may collect video footage in public areas.

How We Use Your Information

We use the information we collect for various purposes, including:

• Processing and managing your reservations and stays
• Providing personalized services and responding to your requests
• Processing payments and preventing fraudulent transactions
• Sending promotional materials, special offers, or other information we think you may find interesting
• Improving our services, website, and customer experience
• Complying with legal obligations and ensuring the security of our guests and property

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• With trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• When we believe disclosure is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety
• In connection with a merger, acquisition, or sale of all or a portion of our assets

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include secure servers, encryption of sensitive data, and restricted access to personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access and receive a copy of your personal data
• The right to rectify inaccurate or incomplete personal data
• The right to erasure of your personal data under certain circumstances
• The right to restrict or object to our processing of your personal data
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your personal data

Third-Party Links

Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: